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www.RedBagCollection.Com
  Customer Service Information
Please, please, please... do not send us email asking us
where to buy something in your local area. We have absolutely no idea.
RedBagCollection.Com is a Mail Order Business only and not the producers or manufactures of anything we sell. We receive many emails asking us where can the many items that we sell be bought locally. Our answer is, "We don't know." The producers of our many fine coffees and foods may have that information and it may or may not be available to the public. You should be aware that most producers of the items we sell will only sell to food wholesalers or distributors and the food wholesalers or distributors are whom we purchase our inventory from. To find out where to purchase locally would require you to search the phone book for a local food wholesaler or distributor and ask them where they distribute the items in question. If you can't find a local supermarket carrying your favorite product, your only alternative may be the Internet.

Please see our shipping info for shipping time.

Sometimes we have better prices than the supermarkets and most of the time our prices are better or much better than the manufacture's own web site. 

On your Credit Card monthly billing statement you will see a charge listed as RedBagCollection.Com and our toll free number for credit card purchases made from us.

Our Customer Service is ready to help!  We can assist you with:

  • Questions about an item on your credit card bill from us.
  • Looking up the status of an order you've placed.
  • Canceling an order.
  • Returning an item for refund or replacement. Please read info about non-returnable items.
If you have any problems or disputes with any item purchased from RedBagCollection.Com, please call us first and not your credit card company. We will try to resolve any problem that may arise from purchasing items from us as fast as possible.
Toll Free:
866-467-3489
 Lower 48 States including Alaska & Hawaii
In Greater New Orleans:
504-324-1895
 New Orleans, Kenner, Metairie, Louisiana
In Greater Los Angeles area:
310-356-7326
 Beverly Hills, El Segundo,  Malibu,  Santa Monica, California
In Greater Tampa area:
813-333-2473
 Tampa, Florida
Fax:
810-483-6466
Locally:
985-630-7546
 Covington, Slidell, & Mandeville, Louisiana
.
For all inquiries, please have your Customer Invoice handy.

Due to an overwhelming amount of spam,
we have changed our email address to the above.
We will respond to your email question(s) within one business day or less

RedBagCollection.Com
75401 Beverly Dr
Covington, LA. 70435-0525

Pricing and Availability
These prices reflect current market prices and
are subject to availability and prices may change.

Toll Free | Customer Service Information

This page last updated April 26, 2006